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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

Privacy Policy

Introduction 

All Together Supports is committed to protecting the privacy of our participants, employees, and stakeholders. This Privacy Policy outlines how we collect, use, and protect personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Health Records and Information Privacy Act 2002 (NSW).

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What We Collect

We may collect personal information such as:

  • Name, contact details, and date of birth

  • Health and medical information relevant to services

  • Emergency contact and payment details

  • Other necessary service-related information

 

How We Use Information

We use personal information to:

  • Provide disability support services

  • Communicate with participants and their families

  • Process payments and comply with legal obligations

  • Improve service quality

 

Disclosure

We may share information with:

  • Healthcare professionals and service providers

  • Government agencies (e.g., NDIS, Medicare) when required

  • Third-party providers assisting in operations

  • Others with participant consent

 

Security and Access

We take reasonable steps to protect personal information. Participants may request access to or correction of their data by contacting us through the above contact us link. 

 

Complaints

Concerns about privacy can be directed to us at [insert contact details]. If unresolved, complaints can be lodged with the Office of the Australian Information Commissioner (OAIC) or the NSW Information and Privacy Commission.

 

Updates

This policy may be updated periodically. Changes will be published on our website.

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